Wizup
Wizup Reviews

More Reviews in Less Time

In the digital age where every customer checks reviews before making a purchase, WizUp Reviews turns satisfaction into real reviews. Send a quick survey on WhatsApp after a purchase or service, identify who's happy, direct them to leave a positive review on the appropriate platform, and handle less satisfied customers directly to maintain your reputation.

Why Businesses Need WizUp Reviews

You can't control what your customers say, but you can guide where they say it.

The old way

Silent Happy Customers:
Silent Happy Customers: יש לכם מאות לקוחות מרוצים, אבל הם שוכחים להשאיר ביקורת. ככה הפוטנציאל שלכם לדירוג חמישה simply goes to waste.
Surprise One-Star Reviews:
Surprise One-Star Reviews: You wake up to an angry Google review from a customer you didn't even know was unhappy. The damage is already done.
Confusing Feedback:
Confusing Feedback: You receive feedback from emails, social media messages, and contact forms, but it's impossible to track or identify a clear pattern.
Lack of Context Around Feedback:
Lack of Context Around Feedback: It's hard to understand the full picture behind each feedback without knowing who the customer is, what happened, and when.

With WizUp

Activate Your Happy Customers:
Activate Your Happy Customers: We ask at the right moment, making it easy for satisfied customers to become your ambassadors on Google, Trustpilot, and more.
Stop Negative Reviews in Time:
Stop Negative Reviews in Time: The system identifies dissatisfied customers and directs them to personal handling before the review goes public.
Your Feedback Hub:
Your Feedback Hub: The dashboard displays all responses in one place, with each feedback linked to a specific contact. Finally, get a clear and actionable picture of your customers' satisfaction.
Context
כל תשובה מחוברת לאיש הקשר, להיסטוריית הצ׳אט, למקור הליד ולפעולות שבוצעו – כך שתמיד תדעו את ההקשר המלא ותוכלו לפעול בצורה מדויקת יותר.

Turn Customer Feedback into Your Strongest Marketing Asset

01

Ask Customers at the Perfect Moment

Automatically send a quick satisfaction survey on WhatsApp immediately after a purchase, service, or meeting while the customer's experience is still fresh and clear.
Ask Customers at the Perfect Moment

02

Guide Every Customer to the Right Place

Here's where the magic happens: based on the customer's responses, the system routes them to exactly the right stage: a positive review, personal handling, or any other action.
Guide Every Customer to the Right Place

03

Track, Analyze, and Improve Your Customer Experience

See all feedback in one simple dashboard. Track satisfaction by contact, identify recurring patterns, and discover exactly what your customers love.
Track, Analyze, and Improve Your Customer Experience
If the Customer is Unhappy
The system immediately directs their feedback privately to your team as a service call. This way, you prevent a public negative review and get the opportunity to handle the problem before it escalates.
If the Customer is Unhappy
If the Customer is Happy
The system automatically sends them a direct link to your chosen review platform. This way, you'll get more positive public reviews from real, satisfied customers.
The Tools You Need to Manage Your Reputation Smartly
Wizup Reviews

Frequently Asked Questions

ממש לא. ניתן להפנות לכל פלטפורמה רלוונטית כמו גוגל, פייסבוק, Trustpilot או דף ביקורות באתר.
מומלץ לשאלה אחת ועד שתי שאלות קצרות. רצף קצר מעלה את שיעור ההשלמה בצורה משמעותית.
כן. אפשר לזהות שפה אוטומטית ולשלוח סקר בשפת הלקוח או לבחור ידנית לפי רשימת קהלים.
מתקבלת התראה לנציג. השיחה מועברת לטיפול מיידי, כולל תיוג וסיבת אי שביעות רצון.
מדדי תשובה לסקר, אחוז מרוצים, ביקורות שהופנו ונוצרו בפועל, זמן טיפול במקרים שליליים, השוואה לפי סניפים וצוותים.
Star Star Star Star Star

Start Getting More 5-Star Reviews Today

Don't wait for reviews – generate them smartly on every platform where your customers are.
With WizUp Reviews, every interaction can turn into a review that promotes you online.

Happy Customer